Accessibility statement

We've worked to make our website as accessible as possible for all audiences, including those with visual impairments or other disabilities. It's our objective to create a site that conforms to the latest UK approved web standards and international best practice. We're always happy to receive feedback by email to our Web team or via the helpline on +44 (0)116 257 3144.

Listen to this website with BrowseAloud

Whether you're using a smartphone, tablet, PC or Mac, you can use BrowseAloud to read our website content out to you. You can even choose which language you'd prefer to hear our site in. Find out more about BrowseAloud and how it can help you use our website.

Text size

You can change the text size on this application to make it either larger or smaller via your browser settings. Some browsers will allow you to magnify the whole page. To change the text size, follow the instructions below:

Internet Explorer

  • Click View to open the View menu or press Alt and V
  • Select the Text Size option or select by pressing X
  • Choose your preferred text size using your mouse or use the up and down arrow keys
  • Click to select the size or press Enter
  • The text size should change to reflect your choice
  • To zoom in on the page hold the Control key down and press + until you're happy with the size of the page
  • Zoom out by holding the Control key down and pressing -, or hold Control and 0 to get back to your standard setting

Firefox

  • Click View to open the View menu
  • Select the Text Size option
  • Select Increase or Decrease
  • The text on our site should change to reflect your choice
  • To zoom in on the page hold the Control key down and press + until you're happy with the size of the page
  • Zoom out by holding the Control key down and pressing -, or hold Control and 0 to get back to your standard setting

Safari

  • Click View to open the View menu
  • Click on the Make Text Bigger or Make Text Smaller or to use the keyboard shortcuts select Apple and + (plus) or Apple and - (minus)
  • The text size on our site should change to reflect your choice.

Windows

Some versions of Windows have Accessibility options that will help you change text size and other accessibility options.

Consistent page headings and titles

A consistent heading structure has been used so that page information is compatible with access technology.

Crystal Mark for Plain English

Internet Crystal Mark

Our website has been awarded the Internet Crystal Mark by the Plain English Campaign.

The Plain English Campaign looks for information in the public domain to be concise, clear, user-friendly, and for websites to be easy to use. The mark recognises our commitment to a friendly and crystal clear site. We will continue to work hard to maintain this high standard into the future.